Material becomes Black after rendering

[amnafisi]

I am having problem with the results of the material after render, all material accept the solid colors are in black I cannot understand the reason why it does look that it is a compatibility issues, as I am using the macbook pro I7 processor when I transferred the same SU ver 7 to another mac machine with intel coredu processor and downloaded the IDX red, it worked fine and also when i tried to register the IDX on my machine i am getting an error reading, I need help thanks

Process:         Snaks [667]
Path:            /Library/Application Support/Google SketchUp 7/SketchUp/Plugins/IDXRenditioner/Snaks.app/Contents/MacOS/Snaks
Identifier:      com.imsidesign.www
Version:          (2.1)
Code Type:       X86 (Native)
Parent Process:  launchd [82]

Date/Time:       2010-07-27 20:27:44.217 +0300
OS Version:      Mac OS X 10.6.4 (10F569)
Report Version:  6

Interval Since Last Report:          5551 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report:  31 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      BCD7633A-D3C4-4527-BA7B-F68CC4C0187D

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000005c10
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   com.imsidesign.www               0x00004171 removeDashesSpaces + 49
1   com.imsidesign.www               0x0000555c -[LicenseController endBuyWindow:] + 253

[wmanning]

If you are getting an error when entering the license then it sounds like it could be an installation problem or access problem.

One of the issues can be permissions on the Mac.  Not only do you need to be sure you are signed in as an Administrator, but you need to ensure that Read/Write permissions on the folders have not changed to Read Only...   (This happens more often in 10.6.x than before.)

If being an Administrator and ensuring Read/Write access to the folders doesn't work, then try completely uninstalling and re-installing the application.  There is a utility for uninstalling at:

    user>library>logs>UninstallRenditioner

Getting the product properly activated, and having Read/Write access seem to be the most important steps.